Shipping & Returns


DOMESTIC/USA: We provide FREE SHIPPING on all US orders over $80. Packages will be shipped through USPS and will be provided with a tracking number. Please allow 1-2 business days to process the order and an additional 2-6 business days for the package to be delivered.

Once the package leaves our premise, BTAV will not be responsible for any lost, stolen or delayed packages that may happen during shipment. If there are any issues, please contact your local post office.  


Unfortunately at this time we are not accepting returns.

Each order is packed with love and care but sometimes items may get damaged while in transit. In the event your jewelry is defective or has arrived damaged, we will replace the item as long as we are contacted within 3 days of receiving the delivery and with proof of damage. If the item is out of stock, we will only be able to provide a refund for the item minus shipping costs.